Shipping Policy

• Order Processing Time: All orders are processed within [1–2] business days. We do not ship on Sundays or Swiss national holidays.
• Delivery Timelines: Once processed, standard delivery takes [2–3] business days. Express shipping takes [1] business day.
• Shipping Rates:
  • Standard Shipping: depends upon weight of the product for orders under [CHF 100.00].
  • Free Shipping: Available for all domestic orders over [CHF 100.00].
  • Express Shipping: depends upon weight of the product for orders under [CHF 100.00].

• Delivery Timelines:
  • Europe (EU/UK): [4–9] business days.
  • Rest of the World: [7–15] business days.
• International Shipping Rates: Calculated automatically at checkout based on package weight and destination zone starting from [CHF 15.00].

• Orders Leaving Switzerland: For international shipments, Giji Shopping is not responsible for any customs clearance fees, import duties, or local VAT applied by your destination country. These charges are determined by local authorities and must be paid by the recipient upon delivery.
• Swiss Industrial Tariffs Note: In compliance with federal updates, industrial import tariffs on items arriving into Switzerland have been eliminated. However, standard Swiss VAT may still apply to cross-border components where applicable.

• Incorrect Address: Please verify your delivery address carefully at checkout. Giji Shoppingis not responsible for packages delivered to an incorrectly entered address. A re-shipping fee will apply if the package is returned to us.
• Damaged Items: If your package arrives damaged, please take photos of the packaging and the items immediately and contact our customer support within [48 hours] of delivery.
• Stolen or Missing Packages: Once a carrier marks a package as "Delivered," Giji Shopping cannot be held liable for theft. We highly recommend shipping to a secure location or utilizing the carrier’s locked box/signature services.